Mr. Crab - Sysadmin from Heck
Grumpy slacker sysadmin.
Good enough to be useful.
Jack of all trades, master of some.
Petrolhead. Adventurer.
Mostly motivated by spite and your shitty attitude.
Dear infosec 'professionals,'
Stop shitting on the IT team when there's an incident because we didn't/couldn't do everything perfectly. How businesses operate in the real world is completely different than your isolated test rooms. We're only human and even with all the tools to monitor and protect our environments there is a lot of ground to cover. Many of us are a one person operation.
Do not belittle my employees because they fell for a nicely executed scam. They already feel like shit. I will call you out on this at every turn and then treat my coworker to ice cream or the treat of their choice and make sure they are okay.
We know we got fucked and we are asking for help while doing internal damage control and mitigating things to the best of our abilities. Do not talk to us like we are computer illiterate cave people. We already know you are good at what you do, that is why you are here. Do not waste billable hours on calls autofelating yourself over how brilliant you are.
In summary, please act like a professional.
Sincerely,
IT Teams Everywhere
Pushed to prod early because I'm about to get in the car for a few hours.
Dude just burst into my office requesting all the floppy disks I had and a 40' crossover cable.
He was not having a very good day. Legacy equipment outages are brutal.
Don't underestimate how far a little positive recognition can go.
For a lot of us IT people, it feels like a losing battle lately. Overwhelmed, under budgeted and understaffed. An already burnt out single point of failure. We KNOW there's a shitload of controls we should be rolling out but we're stuck troubleshooting grumpy legacy hardware or Gertrude forgetting her password again. It's a struggle to get resources because $MGMT only sees us as a money pit until the shit hits the fan, then, if we're still here we can get a budget/help/etc.
I'm just tired, dudes.
"Your Security Program is Shit."
We know and we prefer the term 'industry standard.'